Privacy Policy
Last updated: February 2026
Pairing Story Pte. Ltd. ("Pairing Story", "we", "us", or "our") is committed to protecting the privacy of our participants and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (Singapore) ("PDPA").
1. Personal Data We Collect
When you register for or attend a Pairing Story event, or visit our website, we may collect the following:
Personal Data:
- Full name;
- Gender;
- Email address;
- Contact number;
- NRIC number (for identity and marital status verification); and
- Any other information you voluntarily provide during registration or communication with us.
Technical Data:
- IP address;
- Browser type and version;
- Device platform and operating system; and
- Pages visited, referral source, and access timestamps.
Technical data is collected automatically and is used for diagnostics, service improvement, and anonymous usage analytics. It is not used to identify you individually.
2. Purpose of Collection
We collect and use your personal data for the following purposes:
- To process and confirm your event registration;
- To verify your identity and marital status;
- To communicate with you regarding event details, updates, and confirmations;
- To send you information about upcoming Pairing Story events and services (you may opt out at any time); and
- To comply with legal and regulatory obligations.
3. Disclosure of Personal Data
We do not sell, rent, or trade your personal data to any third party. However, we may disclose your personal data to:
- Singapore government agencies such as the Social Development Network (SDN), Registry of Marriages (ROM), or the Singapore Police Force, where required or permitted by law;
- Our service providers who assist in the operation of our events, strictly on a need-to-know basis and subject to confidentiality obligations; and
- Any party where disclosure is required by law, court order, or regulatory authority.
4. Retention of Personal Data
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Even after you stop participating in our events, we may retain certain data for backup, archival, and audit purposes for a reasonable period. When your data is no longer needed, we will securely delete or anonymise it.
5. Security of Personal Data
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use cookies to enhance your browsing experience and collect anonymous usage statistics. Cookies do not capture personal identifiers and cannot be used to identify you individually. You may disable cookies through your browser settings, though this may affect certain functionality of the site.
7. Third-Party Links
Our website may contain links to third-party websites. Pairing Story is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Business Transfers
In the event that Pairing Story undergoes a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such change and ensure your data continues to be protected in accordance with this Privacy Policy.
9. Your Rights
Under the PDPA, you have the right to:
- Request access to personal data we hold about you;
- Request correction of any inaccurate personal data; and
- Request deletion of your personal data, subject to our legal and archival obligations.
You may also unsubscribe from non-essential communications at any time by contacting us. To exercise any of the above rights, please write to us at support@pairingstory.com. We will respond within a reasonable timeframe.
10. Changes to This Policy
Pairing Story reserves the right to update this Privacy Policy at any time without prior notice. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at support@pairingstory.com.
Pairing Story Pte. Ltd. · Singapore